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T&Cs

  • Fullstack Advisory Pty Ltd (“Fullstack Advisory”) is the operator and owner of the website www.fullstack.com.au.
  • Access to, and use of the Site is provided by Fullstack Advisory on the following terms and conditions (Terms).
  • Your access to, and use of, the Site indicates your acceptance of the Terms (as they exist at that time).
  • Fullstack Advisory reserves the right to review and modify the Terms at any time.
  • Use of the Site is at your own risk.
  • Fullstack Advisory does not warrant the accuracy of the content on the Site. You agree that you undertake all responsibility for assessing the accuracy of the content.
  • All content on this site can be changed without notice at the sole discretion of Fullstack Advisory.
  • The content on this Site is provided for general information purposes only and does not constitute professional advice. No information contained on this Site should be relied upon without obtaining specific professional advice from Fullstack Advisory through a formal engagement.
  • Any engagement of Fullstack Advisory's professional services requires a signed engagement letter which will define the scope of services. Website content does not create or modify any engagement terms.
  • You agree that Fullstack Advisory will have no responsibility or liability in relation to any loss or damage which you might suffer, including damage to your software or hardware, from your access to, or use of, the Site.
  • You agree that Fullstack Advisory will have no responsibility or liability in relation to any loss or damage you might suffer as a result of defamatory, threatening, offensive or unlawful conduct of third parties, or publication of such materials, relating to, or constituting, such conduct.
  • You indemnify Fullstack Advisory from and against all actions, suits, claims, demands, liabilities, costs, expenses, loss and damage (including legal fees on a full indemnity basis) incurred or suffered by Fullstack Advisory as a direct, or indirect, consequence of your access to, or use of, the Site and any breach by you or your agents of the Terms.
  • All intellectual property in relation to material on the Site belongs to Fullstack Advisory its licensors, affiliates or advertisers.
  • The material on the Site is protected by Australian and international copyright and other intellectual property laws.
  • You are authorised to download and view content for your own personal, non-commercial use but you must not, without the prior written consent of Company Name, use in any way, any of the materials on the Site for commercial purposes.
  • The Site may include links to third party websites which are not related to Fullstack Advisory and in which Fullstack Advisory has no control or interest. Fullstack Advisory is not responsible for, and does not endorse, the content on third party websites.
  • When you submit content to Fullstack Advisory in any format, you grant Fullstack Advisory a non-exclusive, royalty-free, perpetual licence to publish that content on the Site and you agree that Fullstack Advisory can use that content in any way, now and in the future.
  • All material published on the Site is at the sole discretion of Fullstack Advisory. Your contribution may be edited, removed or not published at the sole discretion of Fullstack Advisory.
  • You warrant that you have all the necessary rights, including copyright, in the content you contribute, that your content is not defamatory and that it does not infringe any law.
  • You indemnify Fullstack Advisory from and against all actions, suits, claims, demands, liabilities, costs, expenses, loss and damage (including legal fees on a full indemnity basis) incurred or suffered by Fullstack Advisory as a direct, or indirect, consequence of a breach of the warranty in clause 19.
  • Fullstack Advisory does not endorse the views or material contained in any content submitted to Fullstack Advisory and published on the Site.
  • You must not use the Site for any purpose, or in any way, that is unlawful.
  • If any provision of these Terms is found to be invalid or unenforceable by a court of law, such invalidity or unenforceability will not affect the remainder of the Terms, which will continue in full force and effect.
  • Your use of this Site and these Terms are subject to our Privacy Policy, which is incorporated by reference.
  • In the event of any dispute arising from these Terms or your use of the Site, the parties agree to first attempt to resolve the dispute through good faith negotiations before initiating legal proceedings.
  • Fullstack Advisory shall not be liable for any delay or failure to perform resulting from causes outside its reasonable control, including but not limited to natural disasters, pandemic, war, terrorism, riots, embargoes, acts of civil or military authorities, fire, floods, or accidents.
  • The Terms shall be governed by, and interpreted in accordance with, the laws of New South Wales.
  • Liability limited by a scheme approved under Professional Standards Legislation.

Hourly rates as at 1 July 2023:

Executive: $550 per hour

Manager: $350 per hour

Senior: $250 per hour

Accountant: $150 per hour

Bookkeeper: $80 per hour

Admin: $80 per hour

Our professional fees in regards to the agreed scope of work being provided have been calculated and outlined within the billing schedule within this engagement letter. Any work outside of this specified scope will be charged at a rates of $300 – $450 plus GST per hour.

Our invoices may also include disbursements paid by us. These may include photocopying charges, telephone and facsimile transmission charges, travel fares and expenses, stamp duty and fees paid to third parties such as couriers, registration fees or fees for other professionals. These may be in addition to the fixed price (if applicable).

Disclosure Information

As a Tax Agent, our work is performed in accordance with the Tax Agent Services Act (TASA) 2009. The TASA 2009 and the Tax Agent Services (Code of Professional Conduct) Determination 2024 requires that we make the following disclosures to current and prospective clients:

1. Matters that could significantly influence your decision to engage us, or continue to engage us, for a Tax Agent Service from [start date of your engagement] onward:

When we are made aware of a matter that may significantly influence your decision to engage us, or continue to engage us, for tax agent services, we must disclose this matter to current and prospective clients in writing within specific timeframes:

• Within 30 days of becoming aware of the matter; or
• If you make enquiries for tax agent services, at the time of the enquiry.

Fullstack Advisory is not aware of any matters that could significantly influence a current or prospective client to engage us.

2. The Tax Practitioner’s Board (TPB) maintains a register of Tax Agents and BAS Agents. This is available on the TPB website and is searchable. You can access and search this register using this link.

3. Dispute Resolution Process

If you have a complaint about our Tax Agent services, you will need to firstly contact us by email with the details to support@staging.fullstaffer.com. Your complaint will be investigated by the Admin Team and /or Directors. We will provide you with email acknowledgement of your complaint and our understanding of the circumstances. The email will inform you that we will attempt to resolve your complaint within 14 days and will outline the dispute resolution process.

If you are unhappy with the outcome of our dispute resolution process, you can then make a complaint to the Tax Practitioner’s Board (TPB) through their dedicated complaints webpage using this link. The TPB will contact you by email to acknowledge receipt of your complaint and the outcome of their review.

If you are dissatisfied with the outcome of the TPB investigation, the TPB website has information on your review rights and other avenues for further assistance.

Disclaimer

Liability limited by a scheme approved under Professional Standards Legislation.